Privacy Policy

Ready House BD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

1. Information We Collect

We may collect the following information:

Personal Information

Name
Phone number
Email address
Service location / home address

Service Information

Type of service requested
Communication records
Images or videos shared for service diagnosis

Technical Information

IP address
Browser and device type
Website usage data (via cookies)

2. How We Use Your Information

Your information is used to:

Process service requests and bookings
Communicate service updates and confirmations
Assign technicians and manage service delivery
Improve our services and customer experience
Send promotional or service-related notifications (optional)

We do not sell or misuse your personal data.

3. Data Sharing

We may share information only with:

Assigned service technicians
Payment service providers (if applicable)
Legal authorities if required by law

All shared data is handled with confidentiality.

4. Cookies Policy

Our website uses cookies to improve performance and user experience. You may disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request data deletion
Opt out of marketing communication

To exercise these rights, contact our support team.

7. Policy Updates

Ready House BD may update this Privacy Policy at any time. Updated versions will be posted on this page.